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aliceandjamesbodymix
FAQ
1
How do I
place an order?
Click product, follow the link to the instagram shop, and place order.
2
Shipping
Processing time is the amount of time it will take to prepare your order. The processing time is 5-7 business days, this excludes weekends and holidays. After your order has been processed, then it will be shipped and shipping time is determined by the carrier.
3
Damaged Products
If the product(s) is(are) received damaged, you will need to contact us with a picture of the damaged product(s) for a replacement along with the address where t0 send the replacement.
4
Returns
& Refunds
Due to the hygienic nature of the products, we do not accept returns or exchanges. We do offer refunds unless your order has been shipped out. Once you purchase you will have 12-24 hours cancel your order.